Terms & Conditions

Terms & Conditions

Welcome to Nationalid (https://nationalid.psaonlineappointment.com). By accessing or using our online appointment system for Philippine National Identity Card (PhilID) services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By registering, scheduling, or using any service on this platform, you confirm that you are at least 18 years of age or have obtained parental or guardian consent, and that you accept all terms herein. If you do not agree, do not use this service.

2. Account Registration & Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately at support@nationalid.psaonlineappointment.com if you suspect unauthorized access.

3. Appointment Booking & Cancellation

Appointments are subject to availability and official PSA scheduling policies. You may reschedule or cancel your appointment up to 24 hours before the scheduled time. Failure to appear without cancellation may result in a 30-day booking restriction.

4. Accuracy of Information

You warrant that all information provided during registration and appointment booking is accurate, complete, and up-to-date. Nationalid is not liable for delays or denials resulting from incorrect or incomplete submissions.

5. Limitation of Liability

Nationalid provides this service “as is” and “as available.” We do not guarantee uninterrupted, error-free, or secure operation. To the fullest extent permitted by law, Nationalid and its operators disclaim all liability for indirect, incidental, or consequential damages arising from your use of the platform.

6. Intellectual Property

All content, logos, trademarks, and interface elements displayed on this site are the property of Nationalid or its licensors and are protected under Philippine and international copyright and trademark laws.

7. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of the Republic of the Philippines. Any disputes shall be resolved exclusively in the courts of Manila, Philippines.

8. Modifications

We reserve the right to update these Terms & Conditions at any time. Changes will be effective upon posting at https://nationalid.psaonlineappointment.com/terms-conditions. Continued use after updates constitutes acceptance.

9. Related Policies

Your use of this service is also subject to our Privacy Policy and Disclaimer. For more information about our mission and operations, visit our About Us page. To request assistance, contact us at https://nationalid.psaonlineappointment.com/contact-us or email support@nationalid.psaonlineappointment.com.

Last updated: March 15, 2025